February 11th (2/11) is National 211 Day – an annual observance celebrating the go-to, 24/7 three-digit (2-1-1) resource that helps millions of people in the U.S. and Canada – including those in Wood and Adams Counties. The three-digit service connects information about resources and services available in one’s community.
Based on the latest 211 Impact Survey Data, 211 triaged over 20 million requests, and in Wisconsin Rapids, responded to 5,110 calls and helped people in the community access help for immediate or long-term challenges.
211 is a vital resource leveraged by Wood and Adams Counties residents who need assistance with disaster, food, health care, mental health, insurance, stable housing, utility payment, veteran services, childcare, and other related needs. Other key facts about 211:
-211 is 24/7, free and confidential, and accessible in every county in Wisconsin
-211 is offered in over 180 languages
-211 specialists offer empathetic, non-judgmental care - and these trained specialists connect individuals and families to a range of available resources to meet their underlying needs, not just the one that prompted the call, text, or email.
“211 is an unmatched, critical, go-to service that provides connection and support to those who need help for a range of needs,” said Danie Schalk, 211 Program Director. “During 211 Day we aim to express appreciation to the call resource specialists who provide support to help our community members and celebrate this lifeline that is helping thousands here in Wood and Adams Counties.”
In Wisconsin Rapids, Mayor Matt Zacher has officially proclaimed February 11, 2025 as “211 Day.” During 211 Day, United Way of South Wood & Adams Counties encourages residents in Wood and Adams Counties to:
-Call, or text (898211) if they or someone they know needs help
-Share 211 widely with their neighbors, family, and friends to connect others to help and support
-Advocate to your local policymakers for the importance of and need to strengthen 211
To connect with United Way’s 211 you can do one of the following:
-Dial 211 on your phone and you will be routed to the nearest contact center
-If you have trouble getting connected, call our toll-free number at 877-947-2211
-Text your zip code to 898211
-Visit our database of community resources at uwswac.org/2-1-1
Wisconsin Rapids Mayor Matt Zacher recently proclaimed February 11, 2025 “211 Day.” Pictured here are Danie Schalk, 211 Program Director and Mayor Zacher.